iTalkBB service quality survey completed

How do you rate iTalkBB's call quality?

The poll on iTalkBB's call quality has officially completed. During the past several months, 80 votes have been collected from different users. Overall, 13% of people rates the service excellent; 38% rates satisfactory; 13% rates acceptable; 33% rates poor. This is consistent with previous result collected last year. For those who are not satisfied with the service, please check this post on how to report your problem and to seek service help.

iTalkBB Opens Hong Kong DID

Starting from March 24, 2008, iTalkBB will open a new service -- the option for you to bind a "third" phone number in Hong Kong for your phone. The optional Hong Kong phone number is in addition to your US/Canada local number and your free secondary China phone number. However, it would cost $4.99 per month. In the promotional period (before May 1, 2008? not sure at this time), the one-time activation fee of $14.99 is WAVIED. 

This service is optional and you can turn it on/off any time through the iTalkBB account management website (after login with your iTalk BB number). But it would be charged on the month basis, meaning any partial service month will be charged full month rate of $4.99.

I don't have any particular need to have a Hong Kong phone number. But if you have family or friends in Hong Kong, adding this service will make their calls to you appearing as Hong Kong local calls, saving a hefty long distance charge for them.

   

Report your iTalkBB problem (if any)

iTalkBB operates 24/7 customer service lines (1-877-482-5503), and it is available both in English and in Chinese. For those who're phone-shy, there is now a new feedback channel available: iTalkBB Call Quality Report. Hope you will not have to use it (as your service quality will always be good), but if you do, this form may help.

online chinese movies for iTalkBB users

It didn't get said enough that iTalkBB global unlimited plan subscribers actually get FREE Video-On-Demand service too. I talked about this before in a previous post here. Here is how it works:

• Log in to your iTalkBB account at http://www2.italkbb.com

• Click the banner show in your account management page as shown below
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• Login to VideoPark using your iTalkBB BBN number and password

• Enjoy the movies: below are a sample of recent movies on show. Now you get another reason to try iTalkBB. Click below to sign up with iTalkBB and don't forget using promotion code "953110" to knock $10 off. Enjoy!