There is a heated discussion recently on MITBBS, one of the biggest Chinese-in-America forums/BBSs, about iTalkBB. The origin post is from an upset user of iTalkBB who found out that no partial-month service fee was granted after he/she cancelled the service in the middle of the month...
Unfortunately, as I have talked openly in a previous post, iTalkBB does NOT have a really accommodating or flexible cancellation policy: one needs to beware of the early termination charge ($69.99 within the first 12 months), and needs to be sure to return within 7 days the phone adaptor (in original packing) after termination of service. Now we learned that you'd better terminate service at the end of a service month, as your payment to the unused partial month is not refunded according to iTalkBB's term and policy. I hope I can do my part as a promoting dealer to convince iTalkBB's management to change that, though I think it would be much easier said than done.
Meanwhile, here are some advices:
(1) read iTalkBB's term and policy before you subscribe or terminate iTalkBB's service. It is worth noting that iTalkBB's policy isn't any worse comparing to most voip competitors, such as packet8.
(2) Subscribe to the $299 annual plan if possible. Many fees (activation/early termination) are waived for annual plan users.
(3) Use iTalkBB promotion code 953110 when sign up with iTalkBB. Send email to iTalkBB.firstname.lastname@example.org for additional help on billing dispute.
Update: In iTalkBB's recent promotions, you are not subject to the $69.99 early termination fee UNLESS you request additional rebate (details here).