Avoiding Billing Dispute with iTalkBB

I have received some complaints toward iTalkBB with respect to billing. It seems that many of the billing incidents happened at the time of service renewal for a second year. Some were surprised that their credit cards get charged automatically for a second year. Some found their iTalkBB service terminated when transaction failed due to either expired credit card or stale address information. In some cases, collection agents were sent for and things got ugly.

Here let me share a few tips to avoid billing dispute with iTalkBB.

(i) go through italkbb's "terms and conditions" -- it's a bit length, but there's a few things that you should know, such as cancellation policy, renewal policy. As a matter of fact, it states in the first few lines:

• "The Service is automatically renewed unless Customer provides iTalk notification of intent to terminate the Service not less than thirty (30) days prior to effective date of termination..."
• "Upon purchase, Customer must provide iTalk a valid credit card number from an accepted issuer (see iTalk's website for accepted issuers). Customer authorizes iTalk to charge the credit card number ("Credit Card") for all charges arising from Customer's use of the Services..."
• "Customer shall notify iTalk of any change to the Credit Card information including, without limitation, changes in account number, expiration date and billing address..."

So, you should expect that you credit card be charged for service renewal and keep your information updated through the iTalkBB account management page.

(ii) keep your email information in iTalkBB up-to-date and make sure your spam filter is set up properly. iTalkBB does send notification emails a couple of months before your current (annual) service plan expires. Also any service update from iTalkBB are communicated through emails.

(iii) use coupon code 953110 when register iTalkBB's serive (you will receive $10 instant discount). And if you are unfortunate to run into any billing problem, send email to italkbb.deal@gmail.com or post comments to this blog for additional assistance. We will do our best in helping you.