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Tuesday, August 21, 2007

iTalkBB's limited free trial

iTalkBB offers 30 days free trial for its service. The idea is for users to try iTalkBB and if not satisfied with the service, one can cancel the service with no charge. If you are uncertain about the quality and service of iTalkBB, you may still sign up and try it out. But you'd better keep track the following:

(a) Time limit 1: 30 days
If you want a full refund, you have to call 1-877-482-5503 within 30 days from activation date and obtain an equipment return authorization from iTalkBB. Activation date is the 7th day after sign-up date or the date that the first call takes place, whichever comes first.

(b) Time limit 2: 7 days
You need to return the VoIP box in its original packing (with box, manual, etc.) to the address given in the equipment return authorization within 7 days (postal mark time) from the cancellation call.

(c) Usage limit: 500 minutes
Your first 30 day usage shall not exceed 500 minutes to qualify for a full refund.

(d) No toll charge
Your toll charges (for calls that are not covered in the plan you subscribed) will not be refunded. For example, international calls for residential (domestic) unlimited plan subscribers will be charged.

If you sign up with coupon code "953110", the $10 you save will be yours to keep.

1 comment:

Anonymous said...

Their disconnected dept only work between 9am - 6pm EST. Even you call within this hours, the customer service rep may tell you to call back later because the line is busy..

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